Politique de remboursement

At La Femme, we are committed to your satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund process.

Returns

• Eligibility: Items must be returned within 30 days of receipt, in their original condition and packaging.
• Non-Returnable Items: Customized items, engraved pieces, and gift cards are non-returnable.
• Process: Contact our customer service at [your contact email] to initiate a return. We will provide you with a return shipping label.

Refunds

• Processing: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• Timeline: Approved refunds will be processed within 7-10 business days and credited to your original method of payment.
• Shipping Costs: Original shipping costs are non-refundable. Return shipping costs will be deducted from your refund unless the return is due to our error.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item.